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Frequently Asked Questions

Find answers about buying, selling, payments, transfers, fees, and account safety on Marketplates.

FAQ Categories

Browse common questions across Marketplates.

Buying

How do I search for plates?

You can browse plates on the Buy page using the search bar, filters and categories.

Can I make an offer on a plate?

Yes. Some listings allow offers, while others are available to buy now. If accepted, you are expected to complete the transaction.

Is making an offer binding?

If your offer is accepted, it may form a binding agreement to proceed with the purchase.

Selling

How do I list my plate?

Create an account, go to Sell and follow the steps to submit your plate details, images and pricing options.

Is there a fee to list my plate?

No. Listing a plate is currently free.

Can I set a minimum offer?

Yes. Sellers can set a minimum acceptable offer.

Payments & Escrow

How does escrow work?

Marketplates uses Escrow.com to facilitate secure payments. Funds are held until all transaction conditions are met.

Do I need an Escrow.com account?

Yes. Buyers and sellers must create or use an Escrow.com account and comply with its policies and verification requirements.

When are funds released?

Funds are released by Escrow.com once transfer conditions are met and the buyer confirms completion.

What happens if there is a dispute?

Disputes are handled directly by Escrow.com under their dispute resolution process.

Is Marketplates involved in escrow disputes?

No. Marketplates is a marketplace and is not a party to the buyer, seller, or escrow agreement.

Plate Transfers

Who is responsible for transferring the plate?

Buyers and sellers are responsible for completing the transfer with the relevant state or territory authority.

Do transfer rules vary by state?

Yes. Transfer rules, eligibility requirements, fees and processing times vary by state and plate type.

Where can I find transfer instructions?

Detailed guidance is available in the Payments & Transfer section and on state authority websites.

Does Marketplates guarantee transfer approval?

No. Transfer approval is determined by the relevant state or territory authority.

Fees

What fees apply?

Marketplace fees apply on completed sales. Government fees are separate.

Are government fees included?

No. Government fees are paid directly to the relevant authority.

Safety & Scams

Why use escrow?

Escrow protects both parties by holding funds until transfer completion.

What should I avoid?

Avoid off-platform payments and requests to bypass escrow.

General

Is Marketplates a marketplace?

Yes. It is a marketplace for buying and selling number plates.

Does Marketplates own listings?

No. Listings are created by users unless stated otherwise.

More Information

Additional legal and support pages.